Water services network of dealers automates invoice approval and payment process
The Challenge
An organization with multiple dealerships and a central home office was struggling with their distributed AP process. Invoices received at each location were manually routed for several levels of approval, requiring manually tracking the invoices within the dealerships and delays in paying invoices on time to take advantage of offered discounts. GL coding was performed on spreadsheets in a very manual method, with the invoices being sent via mail to the home office for final processing and payment. Hardcopy invoices were later filed by AP staff at the home office, taking up valuable office space and time, while making subsequent requests time consuming and difficult.
Filed Under: accounts payable automation, case study, document management